Progress Update on the First Nations Drinking Water Settlement September 2026 We are sharing an update on Individual Damages and Specified Injuries claim processing. Below you’ll find the latest information on claim processing, what to expect next, and where to get support if you need it. Individual Damages payments: nearly complete As of July 2026, more than 90% of Individual Damages claims have been processed, and approximately 89% of eligible claimants have received payment. For most of the remaining claims in process, we are waiting for additional information from claimants. If you received a request for missing information, please send [...]

Mail service disruptions can occasionally affect the delivery of Claim-related letters and forms to affected communities.

Have you submitted a claim for someone who passed away on or after November 20, 2017? If so, you have extra time to send important documents to the Administrator.

Under direction of the Court, the Administrator has sent letters to some claimants requesting confirmation of the reserve(s) where they lived during Long-Term Drinking Water Advisories.

The Claims Process for the First Nations Drinking Water Settlement opened on March 7, 2022.

The nation-wide Canada Post strike was suspended on November 21, 2025.

A nation-wide postal strike by Canada Post is affecting delivery of Settlement mail, including eligibility letters, compensation cheques and missing information notices.

Wildfire activity in Canada has triggered evacuations and other emergency measures, including limited Canada Post service.

The nation-wide Canada Post strike ended on December 17, 2024. It is expected to take time for Canada Post to process its backlog of mail.

Deadline consideration due to Canada Post strike We recognize that the mail delivery interruption during the Canada Post strike prevented some Claimants from meeting their deadlines to submit missing information or request an appeal. The Administrator will give consideration to Claimants whose appeal or missing information deadlines occurred while the Canada Post strike was underway between November 15, 2024, and December 17, 2024. More Information Appealing a decision Missing Information If you have questions, you can contact the Administrator by phone at 1-833-252-4220.